Appendix 3: Models of Adoption: RACI Charts for Digitization Projects

Table of contents

  1. What Is a RACI chart?
  2. Digitization Workflow

What Is a RACI chart?

A RACI chart is a project-management tool used to clarify responsibilities and roles when multiple team members are working on a complex project. Project participants are listed by role in Row 1. The tasks or stages comprised by a project are listed in Column 1. Within the chart, the nature of each participant/role’s responsibility for a given task is noted with an R, A, C, or I. RACI stands for Responsible, Accountable, Consulted, and Informed.

  • Responsible (R): directly in charge of executing a project or one of its parts.
  • Accountable (A): accountable for a project’s completion and its outcomes. This may not be the person directly executing the work, and often is filled by a project manager overseeing progress, or an administrator shaping or overseeing a project.
  • Consulted (C): reviews a project or a task undertaken as a part of a project.
  • Informed (I): informed of a project’s progress and completion, but not directly involved in the work.

Digitization Workflow

 Accessibility point personProject managerTechnical lead/developerMetadata CreatorCollection Curator/ Project SponsorDigitization technician/ vendor
Assign accessibility work and ensures that there is appropriate time available to complete accessibility evaluation, testing, and fixingCR/ACIIC
Executes technical work underlying project or productCCR/ACC/IC/I
Attends to metadata considerations; consults on and/or implements accessible-metadata practicesCIC/IR/AC/IR/A (if metadata is being created as part of vendor workflow)
If digitization work is conducted by third-party vendor, provide accessibility guidance and quality review as work goes onR/AICCIC/I
Evaluate and quality-checks digitization output for accessibility-standards compliance,either manually or through automatic tool testing.R/AIC/IC/ICI
Works with staff or third- party vendors if fixes are needed in digital objects accompanying content, or metadata description.R/AC/IIC/IC/IC/I